Toshiba hard drive clicking noisy 2.5 BIOS issues

July 14th, 2010

Toshiba brand of laptop 2.5″ media are often used by laptop and notebook manufacturers in their builds and make a very reliable form of data storage with decent performance in read and write tests.

Excessive heat within the laptop may cause issues with the disk surface or magnetic coating this will first exhibit itself as degraded media and many bad sectors appearing, perhaps the operating system will attempt to repair or mark as bad these sectors.

Another form of failure may be caused by a back EMF electro motive force, an excessive or wrong power supply which may cause an over voltage, ofcourse the hard drive has rudimentary protection in the form of a fue(s) or a TVS transient voltage suppressor, however they have a limited use and may allow excess currents to enter into the disk enclosure and damage the HSA head stack assembly, thus causing the clicking or strange noise heard from the hard drive.

In 0ver 90% of cases a noisy Toshiba laptop hard drive can be located to a failed HSA and will require the intervention of a clean room and skilled engineers to resolve the issues, it will most likely not be the PCB as some users may attempt to change without success.

The MCU on the PCB together with the firmware will allow the hard disk to spin up and then when it has reached the correct speed will release the HSA to seek out the servo wedges and tracks, if this can not be located in x time it will shutdown the hard drive to stop any further damage to the disk surface or disk.

Locating and matching the Toshiba HSA is not straight forward as the manufacture will not simply sell this component, it requires the location of the same model and head stack assembly and date match, this requires determined effort by trained and dedicated people and good contacts worldwide to supply the correct replacement HDD.

Replacing the HSA in no clean room conditions and without correct ESD precautions will destroy the good HSA and compromise or destroy any possible data on your failed hard drive as the HSA literally files over the platters using Bernoulli effect at less than 1 micron, dust and fingerprints represent massive obstacles for the HSA to deal with and thus will destroy it and further degrade and damage the disk surface further.

A head crash can occur when the HSA comes into direct contact with the disk surface at a place and time it should not, vertical damage like a dropped laptop , particularly when it is on can cause massive damage as it has less than 1 micron distance to impact into the platter, if this happens do not switch your laptop back on it will further damage it.

Some of the range within the Toshiba hard drive disks are;

MK GAS, MK MAT, MK GAT this is not a definitive list.

In the right hands and with the right tools Toshiba data recovery to 2.5″ media very often is a success so do not despair if you lose your important and precious data.

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Clicking or noisy hard drives & disks

June 30th, 2010

Loud unusual clicking, scratching noises emanating from your hard disk drive should be investigated immediately and not left to simply ‘go away’ as some users think might happen.
In those circumstances the hard drive should be stopped at once and shipped to a data recovery lab for diagnosis as more than likely the HSA (Head Stack Assembly) may have failed.

When you switch on your computer system power is applied to the PCB which controls the hard drive, after it has reached the required speed the HSA is released where by the servo wedges, tracks, and all firmware unique to your hard drive is located, should there be any issues with this the system will attempt x times then stop the spindle motor and HSA from causing any potential further problems with the HDD.

The failure can be a specific head or heads, and or the preamplifier itself, this device amplifies the very weak signal from the GMR (Giant Magneto Resistive) head(s) and can be caused by a back EMF (Electro Motive Force) or wrong power supply connection, this type of failure requires opening of the HDD in a clean room environment to diagnose further.
Please do not attempt to open you HDD in non clean room conditions as this will damage you drive further, at the very least it will compound any possible recovery.

Swapping the PCB is not a good idea either as the PCB contains unique information pertaining to your disk only and will not help at all with any possible recovery.

Diagnosis is the most important step and should be left to trained engineers with years of experience as mistakes here can be devastating to any potential recovery.

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